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Rick Nichols

Winter 2016

Issue 62, Winter 2016  This issue of the ATUS News contains information about the new ATUS Director, a TechSmith Relay upgrade, the new Digital Media Center, a new Help Desk Customer Service Portal, Office 365 collaboration improvements, software updates for Microsoft Office, Qualtrics Research Suite, and Adobe Creative Cloud, and a welcome to two new ATUS employees.

Microsoft Windows or Office 2016 Upgrades for Selected Classrooms, Computer Labs, & Student Laptops

General university classrooms in Bond Hall will be upgraded to the Windows 8.1 operating system over the coming break. Resources for transition to the new operating system will be available. 

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Fall 2015

Issue 61, Fall 2015 Please read this issue of the ATUS News for timely information about upcoming technology changes and resources, including 3D printing in the STC, WordPress on campus, Windows upgrades in some classrooms and labs, Adobe Creative Cloud and Microsoft Office updates, benefits of Office_365 groups, and a new role for Kevin Dixey.

Qualtrics Survey Software on the Way

The university has purchased a three-year license for use of Qualtrics web-based survey software. Qualtrics is a software tool used to design and distribute online surveys and capture survey results from publicly-available surveys or from users who are specifically given access to a survey. It will be freely available to all WWU faculty, staff, and students.

Qualtrics may be used to:

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Windows 8.1 in General University Computer Labs for Fall 2015

Windows 8.1 will be the standard operating system in general university computer labs beginning Fall 2015 after a successful test period on student workstations in non-teaching general university labs and stand-alone kiosks during the last few months. ATUS will include a brief end-user “quick start” guide in the teaching labs to assist users who are not yet familiar with some of the interface changes of Windows 8.1. We will also have information available on the Help Desk website.

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Spring 2015

Issue 60, Spring 2015   Please read this issue for important technology updates including the CIIA Showcase, actions to take before leaving for summer, Windows 8.1 in computer labs, Canvas sites for Majors, exciting new Office 365 features, SPSS & Adobe software updates, new ATUS employees, and photos from a very informative Tech Tonic event. 

Employee Login Procedure Change for Office 365 Applications

Employee Login Procedure Change for Office 365 Applications

Rick Nichols

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Fall 2014

Please read this issue for important and timely technical updates including a new Office 365 login procedure, Innovative Teaching Showcase nominations and upgrades, a variety of software updates, a new Help Desk service ticket system, Educause faculty IT survey results, ATUS staff kudos and updates. Happy Holidays!

Office 365 - 10 Reasons Why it Could Improve Your (Work) Life

During May, all campus mailboxes were moved to the cloud as part of our Office 365 migration. Numerous benefits to each of us can be realized from the new Office 365 platform. These tools should help us to be able to work just about anywhere with just about any computing device just about any time. It is the latest offering from Microsoft of their cloud-first, mobile-first productivity tool set.

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ATUS Staff Updates

ATUS Staff Updates

We have farewell, welcomes, and congratulations to share. See below for news about Rob Galbraith, Patty Bover, George Liu, Lani Farley, Josh Seyer and Andy Stoltenberg.

 

Photo of Rob Galbraith

Spring 2014

Issue 57, Spring 2014 Please read this issue for important technology updates including the CIIA Showcase, Microsoft Office 365, Adobe Creative Cloud, Lab Requests for Summer and Fall, New Canvas Draft State, upgrades to student use areas, digital badges, Camtasia Relay, end of Blackboard services, and actions to take if you are leaving for summer. 

 

Winter 2014

Issue 56, Winter 2014 Please read this issue for important technology updates including a faculty technology survey, opportunity for a summer technology grant, upcoming changes to email and other communication tools, the end of Blackboard archives, Tech Tonic 2014, the Innovative Teaching Showcase on Blended Learning, ATUS Staff Updates, and more.

New Desktop Service

A new product will be deployed over the next few weeks to improve the computing user-experience for faculty, staff, and students. The product is from Dell and it is called KACE. This product, which is already deployed in CBE and the Viking Union, will be rolled out to the rest of campus by the various colleges’ IT staff and Information Technology Services. One of the key benefits KACE offers is ensuring that all computers on our network have current anti-virus software, as well as current application updates, patches, and drivers.

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ATUS Staffing News

ATUS welcomes new desktop support specialist Mariah Warner and new office assistant Jennifer Sires; says farewell to Fred Robson and Wayne Price. Please continue for more details.
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Microsoft Lync 2013

What is it?

Many of you have been hearing about Microsoft Lync and are wondering what it is all about. Lync is a new, enhanced set of communication tools that allow you to connect with fellow employees in new ways. Lync provides more collaborative, engaging, and effective communications.

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